Terms of service

Terms and Conditions

Before you buy anything on our site, please read the following crucial terms and conditions.

In this contract:

’We,' 'us,' or 'our' refers to Rajashree Pty Ltd ATF Rajashree Trust is a registered company under the Corporations Act 2001 and is taken to be registered in Victoria, Australia with Trade Name Rajashree Bridal Studio
and;

'You,' or 'your,' refers to the individual who purchases items from us through our website. If you are under the age of 18, you must seek permission from your parent or guardian before registering on this site or purchasing anything. We reserve the right to only accept orders from those who are at least 18 years old.


1. Introduction

1(i) You agree to be legally bound by this contract if you purchase items on our website.

1(ii) You may only purchase things from our website for personal use.

1(iii)This contract will be written in English only.


2. Purchasing products from us

2(i) We describe how a legally binding contract between you and us is formed in the section below.

2(ii)You must register on the site with accurate, current, and complete information about yourself. You must notify us of any breach of security or unauthorized use of your account using the password you give.

2(iii) You place an order on the site by adding the item(s) you want to buy to your shopping bag and then checking out. Your shopping bag contains items that are not reserved and may be purchased by another consumer. Please read and double-check your order before sending it.

2(iii)1 When you complete the online checkout procedure and click "Pay," we will send you an email acknowledging your order. However, this acknowledgement does not imply that your order has been approved.

2(iii)2 We may contact you to inform you that your order has been rejected. This is usually due to the following factors:

a) the items are out of stock;
b) we are unable to process your payment;
c) you are not permitted to purchase the goods from us;
d) we are prohibited from selling the goods to you;
e) you have placed an excessive order; or
f) there has been an error in the pricing or description of the goods.
2(iii)3We will only accept your order if we send you an email confirming it (Confirmation Email). At this time, you and we will have entered in to a legally binding contract, and we will either deliver the products to you or notify you of an approximate dispatch date.

3. Shipping

3(i)Once you've placed an order, it can't be changed or cancelled. When the order is received, the contract is completed.

3(ii)Your items will be delivered using the delivery option you choose during the checkout process.

3(iii)The Confirmation Email specifies the approximate delivery date for the products (see clause 2(iii)3). This date is simply an estimate, and we cannot guarantee that the goods will be delivered on that day.

3(iv) If no one is available to accept delivery, please contact us using the email information at the top of this page to arrange a different delivery, unless you and we agree otherwise.

3(iv) 1 notify you;

3(iv) 2 cancel your order


4. Payment

4(i) We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay as payment methods. We do not accept any other payment methods.

4(ii) We will use an encrypted secure payment mechanism to do everything we can to guarantee that all of the information you provide us when paying for the goods is secure. However, unless we are negligent, we will not be liable to you for any losses you may incur if a third party obtains unauthorized access to any information you provide to us.

4(iii) The goods are priced in the currency selected at the checkout. You are liable for any fees imposed by your credit card company for making a payment in that currency.

4.5 If a product is listed at an inaccurate price or with wrong information due to a pricing or product information error, We may contact You for instructions or cancel your order and notify You of such cancellation. We reserve the right to change the product's pricing and contact You for further instructions using the e-mail address or phone number you provided when registering or placing an order, or to cancel the purchase and notify You of such cancellation.

4.6 The price of the items does not include the cost of delivery, which will be displayed separately during the checkout process and in the Confirmation Email.


5. Products Or Services

5(i) While we make every effort to ensure that all weights, sizes, and measurements shown on the site are correct, there may be minor variations between the weights, sizes, and measures of goods shown on the website and the actual goods we sell.

5(ii) While we make every effort to ensure that the colours of our products are appropriately represented on the site, the colours you see on your computer may vary based on the monitor you use.

5(iii) The majority of our items are completed or embroidered by hand. These garments may have minor abnormalities and may differ slightly from the ones shown on the internet; this is not a production flaw. Garments with hand needlework or hand finishing, as well as fabrics like chiffon and georgette, are prone to rips and pulls and are not intended to be worn frequently.

5(iv) The goods' packing may differ from what is shown on the website.

5(v) We reserve the right to limit the quantities of any products or Services that we offer. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

5(vi) Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.


6. Made-to-measure and altered Outfits

We create made-to-measure clothing and make adjustments to ready-to-wear items based on the criteria you supply when placing your purchase. No changes in your specs can be made after confirmation of your order.


7. Exchanges or Returns

7(i) This clause 7 outlines the only situations in which we will accept returns or provide refunds for goods. Unless the goods are defective, we will not accept returns or issue refunds. The customer must tell us within 3 days of receiving the package for this purpose.

7(ii) You may return damaged goods to us if they are defective when they are delivered. If you return the items to us, we shall (at our discretion) repair or replace the goods or refund the purchase price and delivery charges.

7(iii) To return damaged items, please contact us at support@rajashreebridal.com and let us know you want to return them. We'll tell you where to return the items and how to complete the returns process after that. The costs of returning the goods to us will be your responsibility.

7(iv) If we repair or replace the goods, we shall deliver the repaired or replacement products to the delivery address you selected when you acquired the goods at no additional cost to you.

7(v) If we provide a refund, we will credit your account from which you purchased the items. The costume must be unused and unworn with all tags attached at the time of purchase.


8. Contract termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


9. Our obligation to you is limited.

9.1 We are not legally responsible for: Except for any legal liability that we cannot exclude by law (such as death or personal injury), we are not legally responsible for:

9(i)1. Losses that were either: a) unforeseeable at the time the contract was formed; or b) not caused by any violation on our part;

9(ii) 2. Monetary losses

9(iii) Except for any legal liability that cannot be restricted by law (such as death or bodily injury), our whole liability to you in connection with your purchase will be limited to the amount that you paid for it.


10. Disagreements

10(i) We will make every effort to resolve any disagreements with you as fast as possible.

10(ii)Please contact us as soon as possible if you are dissatisfied with the goods, our service to you, or any other issue.

10(iii) If you wish to pursue legal action, the Australian courts will have exclusive authority over this contract.

10(iv) This contract, as well as any claims or disputes arising out of or in connection with it, will be governed by Australian law (including non-contractual claims and disputes).


11. Content

"Content" refers to any visuals, pictures, sound, music, video, audio, or text on this site, including all image rights. We make every effort to keep the material on this site up to date and correct. However, we cannot guarantee that our Content is correct or error-free. We cannot guarantee that our material or the server that hosts it is free of viruses or other potentially dangerous components. We constantly advise all internet users to make sure they have virus-checking software that is up to date. You have no rights to any intellectual property rights connected to the Content as a result of your use of the site and its content. All third-party trademarks, designs, and related intellectual property rights are included in this work.


12. Rights of third parties

No one other than a contracting party has the authority to enforce any of the contract's terms.


13. Right to Modify Terms

We reserve the right to amend these conditions at any time, and we encourage you to review them on a regular basis to ensure that you are always fully informed. Any updates made to the website become effective instantly. Continued use of the website indicates your acceptance of all of these terms. We reserve the right to terminate any of the rights granted by these terms, with or without notice. Any termination or other notice must be followed immediately, including, if applicable, by stopping all use of the website.


14. Promotions and Discounts

Discounts vary per product and will be taken into account for final billing regardless of promotional material used.

We are unable to give price adjustments on items purchased during a sale or on special promotion items with a limited time offer. If an item is further marked-down / marked-up after it has been purchased at a discounted sale price, no price adjustment will be made.

Promotion codes are non-transferable and cannot be exchanged for cash. They also cannot be used with any other promotion codes or deals, and must be redeemed before the announced date if one is offered.


15. Gift Certificate

Gift e-cards can only be used to purchase things from our website. Gift e-cards and e-vouchers cannot be refunded or exchanged for cash. Your e-voucher can only be used once, and the total value of the things you're buying must be equal to or greater than the e-value. voucher's If the value of the Products purchased online is less than the value of your gift card, any remaining balance will be credited to your gift card. From the date of issue, the gift card is good for 6 (six) months. Gift card validity cannot be extended, and fresh gift cards cannot be provided in exchange for expired or unused gift cards.

You'll need the serial number that appeared on the gift e-card at the time of purchase to redeem it.


16. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


17. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.


18. THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


19. Indemnity and uncontrollable circumstances

We will not be accountable or responsible for any failure or delay in performing any of our contractual obligations that is caused by factors beyond our reasonable control. Any act, occurrence, non-happening, omission, or accident beyond our reasonable control is a Force Majeure Event, which includes (but is not limited to) the following strikes, lock-outs, or other industrial action: Civil unrest, riots, invasions, terrorist attacks or threats of terrorist attacks, war (declared or undeclared) or threat or preparation for war, fire, explosions, storms, floods, earthquakes, subsidence, epidemics, or other natural disasters, impossibility of using railways, shipping, aircraft, motor vehicles, or other public or private transportation. Our performance under any contract will be deemed stopped for the duration of the Force Majeure occurrence, and we will be given an extension of time to complete the deal. We will utilise our best efforts to bring the Force Majeure event to a closure or find a solution that allows us to complete our contract obligations despite the Force Majeure Event.


20. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Rajashree Pty Ltd ATF Rajashree Trust and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


21. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


23. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Rajashree Pty Ltd ATF Rajashree Trust, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


24. SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


25. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


26. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

27. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@rajashreebidal.com.

Our contact information is posted below :

Rajashree Bridal Studio
448 Chapel Street, South Yarra
Melbourne, VIC 3141

BUSINESS REGISTRATION NUMBER
40231487609